November 6, 2008

Listening Skills Revisited – 3 – Encourage Them!

Make them feel comfortable and ensure they know that they have your undivided attention.

Smile occasionally 🙂

Lean in. If you have a grip on the topic of conversation, ask questions, – showing that you are interested in the conversation – and them as individuals!

If you are not clear about something that is said feel free to ask for elaboration or explanation.

Filed under Developing Your People, Managing Me by Martin

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