November 6, 2008

Listening Skills Revisited – 3 – Encourage Them!

Make them feel comfortable and ensure they know that they have your undivided attention.

Smile occasionally 🙂

Lean in. If you have a grip on the topic of conversation, ask questions, – showing that you are interested in the conversation – and them as individuals!

If you are not clear about something that is said feel free to ask for elaboration or explanation.

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Filed under Developing Your People, Managing Me by Martin

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