January 2, 2009

Two More Management Skills That Build Trust

Language matters

Watching your language is crucial.

By avoiding using the “us” and “them” figures of speech and sticking with “we” wherever possible, your team will bond better with you.

Your language should be clear and simple, because everyone interprets what is said differently – so you need to speak plainly for everyone to understand.

Have some fun!

Having fun with your team enhances the trust building process. In context, social interactions are a big opportunity for success for any good manager.

To make a team which works together efficiently, requires the abundant presence of mutual trust. By consistently thinking of and working on trust building, any manager will reap long-lasting positive benefits.

Filed under Building the Future, Managing Me by Martin

Permalink Print