You see, most managers come from the ‘shop-floor’ and find it difficult to let go of that role.

When they try to take a step upwards into a full management role, it makes them feel uncomfortable – as if they are not working ‘hard enough’.

It’s a two-fold problem, it leaves all the critical answers in the lap of one person and employees are at a loss, or afraid to make a simple decision in the absence of their superior.