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February 23, 2010

How Workplace Relationship Building Solves Problems Best

Problems are a part of any manager’s day. They come at us thick and fast, providing challenges on many levels. With your team, many of these can be fixed.

With the full involvement and collaboration of your team – even better – many can be solved for good…

They say ‘a problem shared is a problem halved’, because two minds working together will be able to create a better solution – one that is generally much more effective.

One of the purposes of creating active relationships with our people, is to ensure that we have every opportunity to make the most of thinking together.

Partnerships will generate more and better ideas that can be instrumental in delivering successes much more effectively.

Where – as managers – we spend the time with our people, both one-on-one as well as with our teams, we create the environment that is effectively a safe place to become much more creative.

As we listen carefully to our people – making the effort to hold back with our own ideas to let them come forward with their own – they begin to show their strengths. Often hidden from us, as their confidence develops, we see them demonstrate their full capabilities.

By developing a level of trust and respect that lets them open up willingly, our people take up the challenges we set before them, creating a sense of purpose that will drive them on – with their colleagues – to much more effective solutions.

As managers we are able to spend our days fire-fighting and coming up with sticking-plaster solutions that work for us in the short-term. This makes problems go away for a while, but these are intrepid critters and have a habit of keeping coming back.

When we create strong relationships with our people, they get involved too, sharing their own wisdom which you have nurtured when you are with them. And this enables far better, deep-reaching solutions – not fixes – that make problems go away for good.

We use the relationships we encourage, to make the differences we need, to make our management both much more effective, as well as easier for the best solutions we seek.

The time we invest in our people creates the returns that we seek, above and beyond like-for-like. Using the leverage of many minds on the problems we together face, we maximize the value we create.

Relationship building is two-way, with your people enjoying value from it as well. The returns you appreciate by making this effort are unlimited, because you just don’t know what abilities your people will come up with.

Finding purpose to building relationships is not hard and what can be delivered using you and your interpersonal skills probably cannot be overestimated – after all, you have amazing people around you.

Your job is to get their potential out in the open and exposed, helping you provide lasting solutions to the problems and issues that you have before you.

Filed under Blog, Developing Your People, Focus on Results, Management Basics by Martin

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