delegation skills

January 19, 2010

5 Ways to Delegate More – Today!

Try these five tactics, today!

  • Become more aware of others who share their important work with you – watch how well they do it – note the benefits; to them; to you! See – it works!
  • Note those things you do in your work, that someone else could and create a plan to give them all away within one week. Take time to plan it and show people what you want. Then plan to delegate more next week & on.
  • Can’t decide? What would you do if you only had half the time (note:- do not think tactical or fire-fighting here – someone else has (or should have) that job).
  • Ask your people what they would like to take on that you do now – where do you get in their way? Let them have it!
  • Encourage this down the line – who can your people share key tasks with? Be the model – help them do this too.
  • Figure out what you can do with all that lovely time. Scared? Don’t be – look for growth opportunities – people; marketing; future things (See ‘Q2 time’ – Begin with the End in Mind Chapter – Covey’s Seven habits).

Delegation is a valuable tactic to free up your valuable time, as well as enlightening your people with an understanding of the capacity they have to do more, learn and develop.

Filed under Blog, Building the Future, Developing Your People, Focus on Results, Management Basics by Martin

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October 11, 2009

Show and Tell – And Stop

Delegation is a very valuable management tool.

It enables a manager to do less of the activities they don’t personally need to do, whilst enabling members of their team to take some of this workload and gain from it.

They gain from the valuable experiences they now enjoy as they explore new challenges and build up their skills, from the delegated tasks you creatively engineer for them – real tasks, suited to their needs as well.

This is a real win-win!

When the task is delegated, there is a fine balance between how intrusive a manager is in the ‘how’ of what they want the task done, as distinct from the ‘what’ it is that the task will deliver.

It’s so easy to overwhelm the person accepting the delegated task when you overlay your personal ‘how’ on them as the only way the task can be done effectively.

So a great way forward is to actually show the individual concerned what the outcome needs to be like – telling them what’s important to you in that outcome – and then let them get on with the exploring the best way for themselves.

When you watch a small child, they learn from you showing them things.

They also learn from those times when you supervise them loosely and they explore for themselves.

In both these circumstances, the time you let them be, is where they will find the most amazing of discoveries.

Your people are just the same.

They need to explore freely for the best value experiences for themselves and in the long run, to develop as very valuable and capable members of your team.

Filed under Blog, Developing Your People, Management Basics, Managing Me by Martin

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March 10, 2009

Quick Thinking Required!

I’m fascinated by productivity. Making things actually happen, instead of pondering endlkessly is a huge step forward for any manager.

When I was in Australia recently, I met up with Dr Ken Hudson, from The Speed Thinking Zone. Ken’s premise is that things take way too long and there is a better way.

Hudson’s Law of Meetings

February 27, 2009

In 1955, Cyril Northcote Parkinson suggested, in a tongue in cheek way, what has since become known as Parkinsons Law. It states:

Work expands so as to fill the time available for its completion.

I would like to suggest that this be updated for meetings in what i have called Hudson’s Law of Meetings:

Meetings expand to the time set for the meeting.

Think about it. Have you ever been at a meeting when someone says, well we have the meeting room booked for the next hour why don’t we stay till then. Why should you? If the meeting is over the meeting is over.

Why do most of us feel guilty about having a shorter meeting or one that finishes early? In a recent workshop we covered all we had to do and i suggested that we finish early. One person started to complain about this.

Why I asked?

Why don’t you use the extra time to go to the gym or see your kids or go to a movie?

If Hudson’s rule is valid then we should think seriously about the amount of time we spend in meetings. Why are all our meetings at least one hour? Why aren’t these half an hour?

Imagine how much time you could free up and how more productive and enjoyable your life could be.

Ken Hudson

Ken’s thinking is fast paced, as you might expect. I like his stuff and I want to know more, despite Australia being quite a hike from where I am.

I think you might like to check it out too, right here at The Speed Thinking Zone

Filed under Blog by Martin

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November 18, 2008

6 Tips To Effective Delegation

Greetings!:

As an executive, supervisor, manager or team leader, you make daily decisions about everyone’s workload. Delegation is an excellent management tool to maximize your team’s performance; however, it is a skill that needs to be learned. To help maximize your delegation skills, we have put together 6 tips and 5 core competencies to improve your delegation skills.

6 Tips To Effective Delegation

1. Give The Person A Whole Task To Do – People prefer to get the job done and not wait for someone else to hand-off a component of it. Likewise, connect everyone who is actively working on the project so they can all see the big picture.

2. Make Sure They Understand Exactly What You Want Them To Do – Take the time to manage expectations so things are done correctly. Establish performance standards with SMART goals. That way, it is crystal clear what and how the task or project needs to be done.

3. Share Your Vision With Them – People like to know what your vision is on a project so share it with them. If they understand the big picture and how the task or project they are delegated fits into that big picture, they are more likely to be committed to it.

4. Set Project Due Dates – Most people need to know due dates so they can effectively manage a project. By setting specific dates and milestones you will help your team better manage a project that has been delegated to them.

5. Give Them The Right Tools – Make sure your team has the right tools to do the job. This can range from computers to software and everything in between.

6. Reward Your Team – Rewarding people for their individual and group performance is a great way to motivate them. Although financial consideration is great, best-in-class leaders find creative ways to reward their team.

Effective Delegation Can Strengthen Any Organization

Delegating tasks not only fosters a team environment but can help individuals increase their level of performance. Doing so, you will find individuals increasing their responsibility, leadership skills and project management skills. Plus, it’s an excellent way for them to feel important to your organization.

The 5 Competencies To Help Maximize Your Delegation Skills

1. Make Your Team Accountable – Leaders who delegate well demonstrate personal responsibility and hold everyone accountable for organizational outcomes.

2. Human Resource Management – Leaders who delegate well make sure there are resources available to meet the team’s goals and objectives.

3. Solid Interpersonal Skills – Leaders who delegate well build solid relationships of trust and respect inside and outside the organization.

4. Leveraging Diversity – Leaders who delegate well find ways to leverage capabilities, insights and ideas across diverse cultures, styles and ability.

5. Strong Leadership – Leaders who delegate know how to enhance their organization’s value, while tapping into their team’s skills and abilities, to help achieve the desired results.

SUMMARY – Effective delegation is all about sharing the workload, with the added bonus of developing skills and responsibility in others. A leader not only needs to look at the “final result” but also who worked, who didn’t work and what they should do differently next time. The 6 tips and the 5 competencies above will not only help you achieve a work-life balance but also become more productive.

“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.”
–General George Smith Patton, Jr.

If you want to find out more about how Dale Carnegie’s® Competency Based Development Solutions can make your business more effective, or need more information on this subject, please contact us.

Anita Zinsmeister, President
Dale Carnegie® Training of Central and Southern NJ
(609) 324-9200
success@dalecarnegie.com
www.southjersey.dalecarnegie.com

Filed under Developing Your People, Management Basics by Martin

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