listening skills

October 29, 2008

Listening Skills Revisited – 2 – No Interruptions

When listening to someone be careful to not interrupt them while they are talking.

It is a sign that you are not giving them proper attention.

Wait for a pause in the sentence for any interjection or comments.

Even then, allowing a silence for them to gather their thoughts, is a really vauable exercise and often produces the most fruitful results.

Filed under Developing Your People, Managing Me by Martin

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October 22, 2008

Listening Skills Revisited – 1 – Full Attention Required

As a manager, your listening skills play a vital role in a lot of real life situations, especially your workspace.

And how well you listen to your employees, can have a big impact on the kind of work output you achieve.

Yet listening isn’t that difficult, when you know the tricks…

Of all the key management activities that you need in your toolkit, the communication skills you need are the most important.

Most managers feel that this is all about what they say, yet it’s clear from research that listening is much more important.

Here is one of the key listening skills that you can use, starting right away!

If one of your employees comes up to you discuss a problem or query, you should ideally give them your full attention.

Keeping aside your own work for a little while, because its important for any person working under you to feel that you are available for them, any time.

Filed under Developing Your People, Managing Me by Martin

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