managerial training

November 18, 2008

6 Tips To Effective Delegation


As an executive, supervisor, manager or team leader, you make daily decisions about everyone’s workload. Delegation is an excellent management tool to maximize your team’s performance; however, it is a skill that needs to be learned. To help maximize your delegation skills, we have put together 6 tips and 5 core competencies to improve your delegation skills.

6 Tips To Effective Delegation

1. Give The Person A Whole Task To Do – People prefer to get the job done and not wait for someone else to hand-off a component of it. Likewise, connect everyone who is actively working on the project so they can all see the big picture.

2. Make Sure They Understand Exactly What You Want Them To Do – Take the time to manage expectations so things are done correctly. Establish performance standards with SMART goals. That way, it is crystal clear what and how the task or project needs to be done.

3. Share Your Vision With Them – People like to know what your vision is on a project so share it with them. If they understand the big picture and how the task or project they are delegated fits into that big picture, they are more likely to be committed to it.

4. Set Project Due Dates – Most people need to know due dates so they can effectively manage a project. By setting specific dates and milestones you will help your team better manage a project that has been delegated to them.

5. Give Them The Right Tools – Make sure your team has the right tools to do the job. This can range from computers to software and everything in between.

6. Reward Your Team – Rewarding people for their individual and group performance is a great way to motivate them. Although financial consideration is great, best-in-class leaders find creative ways to reward their team.

Effective Delegation Can Strengthen Any Organization

Delegating tasks not only fosters a team environment but can help individuals increase their level of performance. Doing so, you will find individuals increasing their responsibility, leadership skills and project management skills. Plus, it’s an excellent way for them to feel important to your organization.

The 5 Competencies To Help Maximize Your Delegation Skills

1. Make Your Team Accountable – Leaders who delegate well demonstrate personal responsibility and hold everyone accountable for organizational outcomes.

2. Human Resource Management – Leaders who delegate well make sure there are resources available to meet the team’s goals and objectives.

3. Solid Interpersonal Skills – Leaders who delegate well build solid relationships of trust and respect inside and outside the organization.

4. Leveraging Diversity – Leaders who delegate well find ways to leverage capabilities, insights and ideas across diverse cultures, styles and ability.

5. Strong Leadership – Leaders who delegate know how to enhance their organization’s value, while tapping into their team’s skills and abilities, to help achieve the desired results.

SUMMARY – Effective delegation is all about sharing the workload, with the added bonus of developing skills and responsibility in others. A leader not only needs to look at the “final result” but also who worked, who didn’t work and what they should do differently next time. The 6 tips and the 5 competencies above will not only help you achieve a work-life balance but also become more productive.

“Never tell people how to do things. Tell them what to do and they will surprise you with their ingenuity.”
–General George Smith Patton, Jr.

If you want to find out more about how Dale Carnegie’s® Competency Based Development Solutions can make your business more effective, or need more information on this subject, please contact us.

Anita Zinsmeister, President
Dale Carnegie® Training of Central and Southern NJ
(609) 324-9200

Filed under Developing Your People, Management Basics by Martin

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October 22, 2008

8 Top Tips For Coaching Your Employees To Success

It’s always fun to be a part of a team, where people put their resources together for the achievement of one common goal. What fun would it be if you could carry over the same spirit of dedication, focus and unity to your workspace. One possible way to go about this is – coaching your employees.

For an added advantage to develop your business, try working with your employees like they are a part of your team and you are their coach.

You need to encourage them, plan the action with them, make sure that they all know what they are going to do ‘on the field’, play on each one’s strengths and make sure you are there to listen to their problems and confusions and guide them as and when required.

As a manager your responsibilities include coaching your employees. You should ideally be a role model for all those working under you. Instead of randomly demanding results from your employees, learn to motivate and extract better results from them.

You should know them well enough to understand what they can and can’t do, what the extent of their knowledge is and their particular strengths.

If you are doing this for the first time the task can be quite daunting. Given below are some tips that would make your job simpler.

1. The first obvious question, is how to maintain your output objectives while simultaneously giving your employees individual attention and inspiration to give in their best.

2. You have to understand that coaching your employees is not leading them by the hand and spoon-feeding them. Rather it is building objectives, goals and motivating people to achieve the same.

3. You need to spend time with your team members to understand them better. You don’t need to have professional managerial training to do a good job out of managing people working under you. All you need to do is to take it one step at a time and be confident and assertive about whatever you do.

4. Whenever a person in your team does well, make sure you applaud them and give them due recognition. Even though they know when they do well, it always helps to get a word of praise from your boss. It  motivates them to do better in future.

5. Your team is a collective unit but each player is unique. Spend time with each of them and understand how you can motivate them best. Once you get comfortable you can ask them directly if you have to.

6. You can pick out one person from your team at regular intervals and study them individually – their work habits; their inter-relationships with other people in the team etc. This way you can figure out where they need help.

7. You can take tips from your own coach or mentor or take short-term courses to become better and more efficient in your role.

8. Like each member of your team is unique, so is the case with managers. Each manager has a style of his/her own. By utilizing your own strengths, you will find that you are able to extract the best from anyone in your team – and sometimes you will be better than other managers. It’s just down to style and capability.

But whichever way you do it, you have to remember that coaching your employees is a vital part of any and every managerial position.

Filed under Blog, Developing Your People, Managing Me by Martin

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