personal relationships

January 3, 2009

“It is ironic, but true, that in this age of electronic communications, personal interaction is becoming more important than ever” Regis Kenna, Marketing Consultant

“It is ironic, but true, that in this age of electronic communications, personal interaction is becoming more important than ever”
Regis Kenna, Marketing Consultant

Over the last 30 years, technology has changed the face of the world. In fact just around that time the first calculator pocket calculators were being sold to the public – before that there was nothing electronic! Can you imagine that?

Today we have an enormous range of gadgets and widgets both in our work and our daily lives, to make it easier – which it does.

The time-changing events that technology allows for have revolutionized what we can do in every aspect of the world we live and work in.

It’s important to acknowledge what that time-saved actually does. It creates more spaces to do the things we can only do ourselves, as managers, by interacting more with our people.

And ironically, person-to-person interaction is happening less, whilst it is right now all the more critical for managers to work more effectively by getting into one-to-ones with every one of their people.

By using the time and space that technology creates for us, it is vital to ensure that we remember that in the personal relationships we have as managers, we create value as only we, uniquely, can.

Technology can crunch the numbers; can move mail faster than the postman (usually) and as managers we need to utilize this so that the time we create is used to develop our ‘people time’.

From those one-on-ones, to group meetings and even through just listening to what our people have to say about anything, regularly, day-in/day-out, is our most valuable asset.

It’s vital we don’t let the technology get in the way!

Filed under Developing Your People, Great Quotations by Martin

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